Frequently Asked Questions

 

 

How do I place an order?



You can place your order simply by using this or any of BIRDMAN® authorized dealers webshops or by emailing us to sales (at) bird-man.com

 

 

 

Payment and Shipping

 

Payment

We approve all major credit cards with PayPal and you can also easelly make a wire-transfer.

 

PayPal: Upon your order PayPal will send you an order confirmation and an invoice. The payment is secure and easy.

 

For wire-transfer: Please contact sales@bird-man.com for wire instructions.

(Payment base is Euro €, PayPal will convert price for your currency.) 

 

Shipping is done using registered international mail

 

 

 

BIRDMAN® ltd. LIMITED TWO YEAR WARRANTY

 

The BIRDMAN® limited two (2) year warranty covers only manufacture’s defects. The warranty excludes abnormal wear and tear, straps, crystals, bracelets, crowns, cases and battery replacements. Any act by the purchaser, including accidents, misuse, neglect or failure to service the watch according to the maintenance schedule recommended by the manufacturer will automatically void the Birdman two (2)-year Limited Warranty. All maintenance or repairs must be performed by a manufacturer authorized service center or the Warranty will be voided. The original purchase receipt must specifically state that the watch listed on the receipt is subject to this offer. All discontinued and clearance watches are excluded. BIRDMAN® is not responsible for errors or omissions. A copy of the original receipt must accompany all claims.

 

To make a claim under this warranty please contact B customer service by email at helpdesk@bird-man.com.

 

BIRDMAN® shall incur the shipping cost to return the watch to any address in the world or to deliver the watch to a participating store per the customer’s instruction. Any oral or written representation made by a store employee regarding a potential claim is not binding. All decisions as to whether a claim is covered shall be made by BIRDMAN®, in its sole discretion, and shall be final.

Proof of purchase is required for all warranty claims.

 

 

 

Returns & refunds



Our purpose is to guarantee your full satisfaction. If, for any reason whatsoever, you are not satisfied with your order, you may exercise your right to return purchased products within fifteen (15) days from the date on which you received them from BIRDMAN. Returned items must be shipped back to the Vendor within fifteen (15) days from the date the package was delivered to you.

 

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase.

 

1. Please email info (at) bird-man.com or sales(at)bird-man.com to request a refund and we will assign you a tracking #.

 

2. Mail your returned item to:

BIRDMAN Ltd. WATCH  Odensala,Harg 110, 19592 Märsta, SWEDEN

 

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

 

Merchandise that has been worn, used, washed, modified, damaged or altered will not be accepted for return or exchange

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Privacy Policy

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What we do with the information we collect? The short answer is: Provide you with an amazing set of products and services that we relentlessly improve. Read more under the Privacy Policy Button, about the ways we do it.

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